Eliminating Language Barriers
US Census: non-English speakers represent 9% of the population.
let us help you boost your customers’ service experience by speaking to them in
their own language.
Organizations everywhere receive calls in languages other than English. Over-the-Phone
Interpretation (OPI), or telephonic interpretation, can supplement or replace
your bilingual staff. Telephone interpretation enables smooth communication with
non-English callers, without the need to recruit bilingual employees or outsource
calls to another country.
24/7 Over-the-Phone Interpretation (OPI) in over 200 languages
We provide most the vast majority of our OPI services from our US-based contact
centers, staffed with employee interpreters who complete over 120 hours of training.
We deliver 99.999% system availability and an Average Speed of Answer of 15 seconds
or less across all languages. You are invited to learn more about our
ISO 9001:2008 certified quality assurance program
Find out more about:
- Our trained interpreters - 120 hours of industry
training, faster connection times
- What Voiance can offer you - we serve over
1,000 clients, many of them Fortune 500 companies and industry leaders
- How you can benefit from a
dedicated account manager - have frequent updates, recommendations and meetings
• Finance and
Banking • Utilities