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Voiance provides on-demand Over-the-Phone Interpretation (OPI) services in over 150 languages to help you communicate with your clients, regardless of the language they speak. Voiance's OPI services are among the top in the industry. Voiance connects you to an experienced, trained interpreter within seconds (usually in 15 seconds or less). Utilizing a best-of-class, fully redundant call center design, we deliver OPI services fast and consistently, 24/7/365. Users can request service in their needed language using voice activated prompts- saving time and connecting you directly to an interpreter though Intelligent Call Routing.

Our online Business Analytics System allows you real-time access to agent usage, billing, language requests and other key metrics. These tools allow you to track, understand and anticipate your language services needs.

Support is available 24/7 for any issues that may arise. And we offer a variety of training and usage aids to help make your interactions even smoother.

  1. Our interpreters are trained and tested for in-depth language proficiency in both native and foreign languages.
  2. The Voiance system connects you to an experienced, trained interpreter within an average of 15 seconds.
  3. Voice activated prompts allow users to save time and connect you directly to an interpreter through Intelligent Call Routing.
  4. Voiance Account Transition plans create a seamless, smooth transition from your current provider to the Voiance service.
  5. Cost effective fee structures ensure you pay competitive rates only for the services you use
  6. Our quality management systems enable us to consistently monitor, grade and review interpretations daily.