Improve the Productivity of Your Call Center Agents.
60% of call centers believe companies like Voiance improve one or more KPIs for their agents. With 120 hours of training, our certified interpreters may help facilitate:
- Improved collections and billing.
- Reduced installation and repair times in customer residences.
- Increased volume of sales to non-English speakers.
- Fewer service requests.
- Higher levels of service for walk-in customers in retail outlets.
- Decreased call times.