CyraCom’s Healthcare Language Services User Summit Returns

Voiance Language Services, LLC
26th Aug, 2015

Hospital language service leaders and healthcare experts will once again converge at the Healthcare Language Services User Summit hosted by Voiance’s parent company CyraCom, taking place October 21-23, 2015 in Phoenix, Arizona. The event will focus on challenges faced by language service programs today: supporting increasing numbers of Limited English Proficient patients, managing Joint Commission […]

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Voiance’s Parent Company Named to Inc. 5000 List for Seventh Consecutive Year

Voiance Language Services, LLC
20th Aug, 2015

For the seventh year in a row, Inc. magazine has named CyraCom, Voiance’s parent company, to its Inc. 5000 list of fastest-growing private companies in the United States. This award marks the Company’s ninth time overall on the Inc. 5000. Only 96 other companies are listed on Inc.’s 9-year Honor Roll for 2015, and CyraCom […]

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A Bilingual Brain is an Empathetic One

Graham Newnum
12th Aug, 2015

There are many advantages to having a bilingual brain, and we’ve covered a few of those perks through this blog in the past. Recently, science has discovered one more reason why a bilingual brain is advantageous. A recent study at the University of Chicago took 72 four- to six-year-old children and divided them into three groups: […]

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Voiance’s Parent Company Introduces Unified Video and Telephonic Interpretation Pricing

Voiance Language Services, LLC
5th Aug, 2015

Voiance’s parent company, CyraCom, has introduced unified per-minute pricing for telephonic and video interpreting, reflecting the increasing popularity of video-based communication. Clients can access interpreters via their preferred modality, confident that they will pay the same per-minute rate for Phone or Video Interpretation. “Our Phone and Video Interpretation services both route to interpreters within our […]

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Why Is My Interpreter Talking in the Third Person (and what does it mean)?

Regina Little
30th Jul, 2015

One of the very first protocols an interpreter learns is to interpret in the first person, speaking as if they were the LEP (Limited English Proficient) or client. For example, if the LEP says “I don’t know,” the interpreter must also say “I don’t know,” as opposed to “She doesn’t know” or “The customer doesn’t know.” […]

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CYRACOM HONORED AS MULTIPLE GOLD STEVIE® AWARD WINNER IN 2015 AMERICAN BUSINESS AWARDS

Graham Newnum
29th Jun, 2015

Voiance’s parent company, CyraCom, was presented with two Gold Stevie® Awards in the 13th Annual American Business Awards in Chicago on June 22. The language interpretation company won gold for two categories: Executive of the Year – Business Services and Company of the Year – Business Services. CyraCom also took home a Silver Stevie in […]

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ICMI Awards Aetna, Inc. Best Multilingual Support Center at the Global Contact Center Awards

Regina Little
8th Jun, 2015

The International Customer Management Institute (ICMI) held its annual Global Contact Center Awards in Orlando, Florida, May 5, 2015, where it awarded Aetna, Inc. as the Best Multilingual Support Center. Three finalists, chosen for their impressive contact center support programs, attended the award ceremony: Aetna, Humana, and Kivuto Solutions. Judges chose the winner based on […]

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“Just” Learn English – The Challenges of Late-Life Language Learning

Graham Newnum
19th May, 2015

Whether you’re seeking employment, continuing education, or simply socializing and interacting with the people around you, there are many benefits to knowing the native language of your current location. And English – given its status as a popular language for business, science, mathematics, etc. – currently has the biggest bang for your linguistic buck in […]

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The Why and How of Language Preservation

Graham Newnum
30th Mar, 2015

February 21, 2015 marked the celebration of the 15th annual International Mother Language Day. Established in November of 1999 by the United Nations Educational, Scientific and Cultural Organization (UNESCO), the day serves as a reminder of the UN’s goal “to promote the preservation and protection of all languages used by peoples of the world.” This […]

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Deaf Education in America: A History

17th Mar, 2015

With March being Deaf history month, it is fascinating to take a look back at the history of Deaf education in the United States. Today, living in a time when American Sign Language, or ASL, is the most famous and well-recognized method of communication for the Deaf community in this country, we might struggle to […]

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